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Tracking Your Package

If you have a tracking or delivery confirmation number, you can track your package by entering your "Order number" below. If you need to contact UPS

Note: To speed delivery, shippers may not location-scan all of their shipments.  When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don't see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.

Some shipments, such as Standard International shipments, and shippments using USPS are not trackable.

 
 
  ° Over-sized
° Frozen
°
Reptiles
° Furry Animals
° International ° Live Rock ° Plants ° Tanks ° Ground
° Return Policy
 

 

Where's My Stuff?

We estimate shipment and delivery dates, based upon the availability
of the items you ordered and the shipping options you selected.
2-10 business days is a good average but not guaranteed.

 


 
   
 
 
 

 

Not Receiving Replies?

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If you suspect this is happening, please consult the help section of your e-mail program to see how to relax or remove the settings that filter or block mail.

Once you've established that you should be able to receive mail from us, please contact us again with your question.