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Shipping info for: |
° Over-sized
° Frozen
° Reptiles
° Furry Animals
° International
° Return Policy |
| Where's
My Stuff?
We estimate shipment
and delivery dates,
based upon the availability
of the items you ordered
and the shipping options
you selected.
10 business days is
a good average but
not guaranteed. |
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Not Receiving Replies?
If
you have e-mailed us
in the past but have not
received a reply, your ISP or e-mail client may be blocking e-mail
from
pets-warehouse.com
If
you suspect this is
happening, please consult the help section of your e-mail program
to see how to relax or remove the settings that filter or block
mail.
Once
you've established that you should be able to receive mail from
us, please contact us again with your question. |
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Standard
Ground Shipping |
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Shipping
charges for the continental US are based on weight or dimensionally
with a $4.95 minimum charge.
Shipped FedEx or by Post office |
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Fish
and Coral Shipping |
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Your
fish can arrive right to your door Next Day Shipping UPS. We
ship Monday thru Thursday to your door from $29.99 for the standard
box is 18x18x10 which can holds about 24 inches of fish or 6-10
medium size fish 3"-4" depending on species or 2-30
small fish 1.5"-2" a larger box for upto 36 inches
of fish cost only $39.99 larger orders are calculated off line
for the best shipping rates. Acclimation instructions included.
(We
do not charge for boxes or heat packs)
Note! someone
must be there to sign for the shipment.
We can also ship to your office if there is no one home to accept
delivery
Also we can use air cargo to your local airport $35-$75 same
day, you have to go the the airport Airlines will take up to
100 lbs. for a flat rate of $35-$75 (that’s 4-5 boxes of
fish) but you pay the minimum 100-lb. rate, so you can send
1-2 boxes of fish and any other Aquarium supplies can go free
freight. The air shipments are primarily for larger shipments
of $350 and up. |
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Aquatic
plants Shipping information |
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Aquatic
plants are shipped to your door via UPS Next Day Air. The
cost of shipping depends upon the weight of the order. The
plants are imported "Fresh" from our overseas grower
every other week. They are shipped immediately on receipt,
usually, every other Monday for arrival Tuesday by 10:30 Am.
We make every effort to keep the box time under 18 hours.
They are packed late in the day with moisture for up to 72
hours. There is a $25 minimum order on plants. We reserve
the right to ship incomplete orders of 75% due to growing
seasons and cutting schedules. On hand (in stock) plants,
excess cuttings, etc., can be ordered and shipped Monday-Thursday
at a 20% discount. The list will appear on the site on Tuesday
and only applies to in stock availability, on a first come
basis. The
typical shipping cost is $16-$25 for a typical order. Your
charged initially $20.00 subject to minor adjustment. Larger
orders are billed at standard UPS next day air rates.
Note! someone
must be there to sign for the shipment.
We can also ship to your office if there is no one home to
accept delivery. |
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Oversize
Shipping heavy,
bulky & FOB items |
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The
shipping of larger packages is based on size and weight
with the following guide lines-an additional charge of $50
will be assessed by FedEx for shipments over 150lbs or length
over 108" or length plus girth over 130". Also
a $5 charge is added to packages over 60" in length.
Shipping
of large fish tanks, bird cages can not be done by FedEx,
they must be shipped by common carrier (a trucking company)
we have contracts and can obtain very good rates to ship
almost anyplace, but the minimum shipping cost is $87.00,
with an average of $125-225, so it may not be cost effective
to ship tanks smaller than say 75 gallons. But we will do
so if you wish.
We can not offer a rate chart herein be cause each order
is priced individually. e-mail
for a quote.
Hawaii,Alaska
and overseas location may be shipped by air cargo. |
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Live
Rock Shipping
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We
ship Live Rock Next Day or 2nd day UPS to your door and ship
Monday-Wednesday. The cost of shipping rock depends on the total
weight. Therefore the rock will arrive in great shape from minimal
time in transit. Someone must be there to sign for the shipment.
We can also ship to your office if no one is home, and is somewhat
quicker. |
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Shipping